Terms of Service

1. Introduction / Agreement to Terms

Welcome to Spa Drift. By accessing or using our website (spadrift.com) and purchasing products from us, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.

2. Products and Availability

We strive to provide accurate descriptions and images of our products. However, availability may vary, and we cannot guarantee that all products will be in stock at all times. We reserve the right to limit the quantity of any product we offer and to discontinue any product at any time.

3. Pricing and Payment

All prices are quoted in Australian dollars (AUD) and include GST where applicable. Payment is required in full at the time of purchase. We accept various payment methods as specified on our website.

4. Orders and Fulfillment

Once your order is placed, you will receive a confirmation email. We aim to process and fulfill your order promptly; however, we are not responsible for any delays due to unforeseen circumstances.

5. Shipping and Delivery

We offer shipping Australia-wide. Delivery times typically range from 3 to 7 business days, depending on your location. Please note that these times are estimates and may vary based on factors outside our control.

6. Returns and Refunds

We offer a 14-day change of mind return policy, allowing you to return products in their original condition for a refund. Faulty products are covered under Australian Consumer Law. If you receive a faulty item, please contact us within this period for a replacement or refund.

7. Digital Products

Please note that all sales of digital products are final. Once accessed, we cannot offer refunds for digital downloads.

8. Intellectual Property

All content on this website, including text, images, and logos, is the property of Spa Drift and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Spa Drift is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the maximum extent permitted under Australian law.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Victoria.

11. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at hello@spadrift.com.